Forms of Payment
Horizon Healthcare Medical Supplies, LLC aka HorizonHCS accepts Visa®, MasterCard® and American Express®. Net 30-day terms are available to accounts upon credit approval. HorizonHCS reserves the right to deny purchase at any time.
Returns, Exchanges & Warranty Repairs
All returns, exchanges and warranty repairs must have prior authorization or credit will not be issued or repair work will not be completed. Call 1-866-740-2110 for authorization, return address and procedures. Pre-authorized returns must be returned within 30-days of the invoice date or restocking fees may apply. All items must be returned in their original packaging and in resaleable condition. Personal use and custom items are non-returnable. Credit will only be issued after a thorough inspection is completed and is subject to credit on account only. Credits are valid for one year from the date of issuance. HorizonHCS assumes no responsibility for any merchandise that is lost or damaged during return shipment. On customer arranged returns/repairs, it is the customers responsibility to ensure that items are returned to their proper destination and are responsible for keeping tracking numbers and proof of delivery if needed. On return shipments via call tag, it is the customers responsibility the have the item(s) packaged with the correct return address within 24 hours of receiving the return authorization. The package must also be placed in an accessible location for pick-up by the carrier. HorizonHCS recommends that on large orders, one item be ordered in advance to ensure it meets the requirements of the buyer, as returns on large orders may be subject to warehouse restocking fees. All warranties are provided by the manufacturer unless specified otherwise.
Inspect all packages thoroughly before signing for receipt of goods. If packages are in any way damaged, you must either immediately inspect the goods or note the damage on the receipt prior to signing. Signing for a shipment without documenting damaged containers/boxes releases the shipper of all responsibility and liability.
Product Delivery FOB ORIGIN
Standard Ground Service 7-10 business days2-Day Air2 business days from receipt of order (12:00 p.m. CST)1-Day Air1 business days from receipt of order (12:00 p.m. CST)
Your contact information will not be sold or rented to any third parties. By placing an order with HorizonHCS, you do so as an authorized agent of your company and you agree to the policies of this website and to receive future promotions, catalogs and other offers unless you request to be removed from our lists.
All materials, including, but not limited to, the HorizonHCS logo, design, text, graphics, other files, this site and the selection and arrangement thereof are Copyright of HorizonHCS, Inc. ALL RIGHTS RESERVED. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of HorizonHCS or the respective copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, noncommercial and informational use only; provided that you may not, without the permission of HorizonHCS or the respective copyright owner, (a) copy, publish or post any materials on any computer network or broadcast or publications media, (b) modify the materials or (c) remove or alter any copyright or other proprietary notices contained in the materials. All rights reserved. Copyright 2005-2017
HorizonHCS’s logo and the products and services described on this site, are either trademarks or registered trademarks of Horizon Healthcare Supply, Inc. and its suppliers and licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of HorizonHCS. In addition, all page headers, custom graphics and scripts are service marks, trademarks and/or trade dress of HorizonHCS and may not be copied, imitated or used, in whole or in part, without the prior written permission of HorizonHCS. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.
Pricing & Product Availability
Horizon Healthcare Medical Supplies, LLC reserves the right to change pricing and product availability at any time. We will make every effort to ensure that the information on this website is up to date and accurate. HorizonHCS reserves the right to refuse service and or access to this website and our product offering.
Horizon Healthcare Medical Supplies, LLC now utilizes Alavara to collect and remit sales tax for all states and the District of Columbia, with the exception of these states: AK, DE, MT, NH & OR. If a customer is tax exempt, It is their responsibility to ensure that Horizon Healthcare Medical Supplies, LLC has the correct tax exempt forms on file or sale tax will be charged.
All products are warranted by their respective manufacturer. Written copies of those warranties are available free upon request by calling 1-866-740-2110 or by mail at:
Horizon Healthcare Medical Supplies, LLC
6100 Waseca St
Duluth, MN 55807
Horizon Healthcare Medical Supplies provides no express or implied warranties. HORIZON HEALTHCARE MEDICAL SUPPLIES, LLC DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. THE PRODUCTS ARE BEING SOLD BY HORIZON “AS IS” WITH THE BUYER ASSUMING ALL RISKS AS TO QUALITY AND PERFORMANCE.
IN NO EVENT SHALL HORIZON BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF ANTICIPATED PROFITS, LOSS OF USE, LOSS OF OPERATION TIME, COST OF REPLACEMENT, COST OF CAPITAL OR COST OF SUBSTITUTE EQUIPMENT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.